Privacy Policy

(India & International)

We at Filmistaani Media Private Limited are committed to the privacy of our customers and take every measure that We believe would help in safeguarding the data. When you provide us with your information, you trust us with it. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it when you’re using  Filmistaani services, including the mobile application of Filmistaani and Filmistaani website. It is also compliant with governing laws of India and the Information and Technology Act as well as Information and Technology Guidelines 2021, it is also compliant with privacy laws of other nations and is safe for users who are data-subjects of the European Union, U.S.A.and U.K.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, if the changes are significant, we will provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the choices available to you.

This Privacy Policy outlines Filmistaani Private Limited’s approach to privacy to fulfill its obligations under the applicable privacy laws.

Throughout this document, the terms “we”, “us”, “our” & “ours” refer to Filmistaani Media Private Limited, and the terms “you”, “your” “yours” & “you and/or your refer to YOU (as the User).

This Privacy Policy applies to all your PERSONAL DATA processed by us, whether in physical or electronic mode. This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information and shall be read with the Terms and Conditions found on (URL of T&C, Cookie Policy and Direct Notice to Parents (COPPA))

Please note that this Privacy Policy applies to all instances where we play the role of a DATA CONTROLLER of your Personal Data when we collect and process personal data about you for offering our products or services.

We are committed to keeping your Personal Data private and secure. We process any Personal Data we collect from you in accordance with the applicable laws and regulations and the provisions of this Privacy Policy. Please read the following carefully to understand our practices regarding your Personal Data and how we treat it.

By choosing to visit and/or avail any Services provided by us, you agree to this Privacy Policy (as may be amended from time to time). Please read the following information carefully. You must be at least 13 years old or the age specified by your appropriate government to register on our site. If you are under 13 years old, you are not permitted to register. By your continued access or use of the Platform, you signify your agreement to be legally bound by the Privacy Policy set forth herein. If you do not agree to the Privacy Policy of this agreement, promptly exit this page and stop accessing the Services.

1. Consent:

Filmistaani Private Limited (“Company” or “We” and their connotations) operates a website - (URL: https://www.filmistaani.com/) (together called as "Platform") which is engaged in the service of Offering personalized opportunities to create, connect, communicate, discover and share your art.

Our Platform is primarily to bring you closer to the people and works you love. This Platform is for all the users to connect with other users (artists). These services include Offering personalized opportunities to create, connect, communicate, discover and share your art.

Our User’s privacy is extremely important to us. We recognize the privacy concerns of the Users and the visitors and hence as a commitment to provide a safe and secure experience on our Platform, we have formulated this privacy policy to help Users make an informed decision. We provide online performing arts education to users on the Platform (hereinafter referred to as “Services”).

2. Scope:

This Privacy Policy applies to Information, data / any hard copy/ electronic record that may be collected /shared/ analyzed and/or stored by Us. 

This Privacy Policy shall also be applicable irrespective of whether Our platform has been accessed/availed through a Third-Party source or directly.

3. Permitted Disclosure:

User/s agree and consent that We may, in order to comply with Applicable Laws, share Your Personally Identifiable Information/PII with government authorities in the following cases:

1. If a government authority requests for Information and We think disclosure is required or appropriate in order to comply with Applicable Laws, regulations, or a legal process;
2. To comply with a legal requirement or process, including but not limited to, civil and criminal subpoenas, court orders, or other compulsory disclosures;

User/s further agree that any liability arising out of misuse/loss/breach of Your Personally Identifiable Information/PII through the aforementioned disclosure or by the government authorities, neither We nor any of Our administrators, sister concerns, subsidiaries, representatives, associates, affiliates or assigns shall be held liable.

4. What kinds of information do we collect?

To provide the Filmistaani services, we must process information about you. The type of information that we collect depends on how you use our service. You can learn how to access, change and delete the information we collect by visiting the Filmistaani settings.

5. Personal Data:

‘Personal Data’ means any information that may be used to identify an individual, directly or indirectly, in particular by reference to an identifier, including but not limited to, a first and last name, physical address, email address, online identifier, or other contact information and/or identity proof documents.

6. Your Privacy:

We need to collect your Personal Data to provide our services to you. We are committed to protecting the privacy of you as a user who uses our sites and applications. Whenever we refer to a “User” in this privacy policy, we mean a person who is utilizing our services.

7. Information We Collect and use

The following are the information we collect and use

1. We collect the content, communications, and other information you provide when you use our Products, including when you sign up for an account, create or share content, and message or communicate with others. This can include information in or about the content that you provide such as the location of a photo or the date a file was created. It can also include what you see through features that we provide, such as our camera, so we can do things such as suggest masks and filters that you might like or give you tips on using camera formats.
2. Our systems automatically process content and communications that you and others provide to analyze context and what's in them for the purposes described below. Learn more about how you can control who can see the things you share.
3. Data with special protections: You can choose to provide information in your profile fields or life events about your Art and Artistic views.
4. Networks and connections. We collect information about the people, accounts, hashtags, and pages that you are connected to and how you interact with them across our Products, such as people you communicate with the most or groups that you are part of. We also collect contact information if you choose to upload, sync, or import it from a device (such as an address book or call log or SMS log history), which we use for things such as helping you and others find people you may know and for the other purposes listed below.
5. Your usage. We collect information about how you use our Products, such as the types of content that you view or engage with, the features you use, the actions you take, the people or accounts you interact with, and the time, frequency, and duration of your activities. For example, we log when you're using and have last used our Products, and what posts, videos, and other content you view on our Products. We also collect information about how you use features such as our camera.
6. Information about transactions made on our Products. If you use our Products for purchases or other financial transactions we collect information about the purchase or transaction. This includes payment information, such as your credit or debit card number and other card information, other account and authentication information, and billing, delivery, and contact details.
7. Things others do and information they provide about you. We also receive and analyze content, communications, and information that other people provide when they use our Products. This can include information about you, such as when others share or comment on a photo of you, send a message to you or upload, sync, or import your contact information.
8. Device information: As described below, we collect information from and about the computers, phones,web-connected devices you use that integrate with our Products, and we combine this information across different devices that you use. For example, we use information collected about your use of our Products on your phone to better personalize the content (including ads) or features that you see when you use our Products on another device, such as your laptop or tablet, or to measure whether you took an action in response to an ad that we showed you on your phone on a different device.
9. Information that we obtain from these devices includes:
10. Device attributes information such as the operating system, hardware and software versions, battery level, signal strength, available storage space, browser type, app and file names and types, and plugins.
11. Device operations: information about operations and behaviors performed on the device, such as whether a window is in the foreground or background, or mouse movements (which can help distinguish humans from bots).

• Identifiers: unique identifiers, device IDs, and other identifiers, such as from games, apps, or accounts that you use, and Family Device IDs

1. Device signals: Bluetooth signals, information about nearby Wi-Fi access points, beacons, and mobile phone masts.
2. Data from device settings: information you allow us to receive through device settings that you turn on, such as access to your GPS location, camera, or photos.
3. Network and connections: information such as the name of your mobile operator or ISP, language, time zone, mobile phone number, IP address, connection speed, and, in some cases, information about other devices that are nearby or on your network, so we can do things such as help you stream a video from your phone to your TV.

• Cookie data: data from cookies stored on your device, including cookie IDs and settings. Learn more about how we use cookies in the Filmistaani Cookies Policy.

8. Purpose of Collection

We collect personal information only for the following purposes and related matters:

1. To create and maintain an account and know our customer base;
2. To enable you to avail our Services without encumbrances, smooth User experience, and develop new features;
3. To determine the current age and interests of the User;
4. To send surveys or marketing communications to inform you of new services or Services or other information that may be of interest;
5. To maintain records and customize the platform for User safety, friendliness and offer improvements from time to time enabling efficiency;
6. To dispatch transaction-related communications such as welcome letters, billing reminders, and purchase confirmations;
7. To notify the necessary information related to the Platform and Services and your account on the Platform from time to time;
8. To analyze overall trends to helps us improve the Platform and Services;
9. To perform quality audits and teacher training;
10. To furnish your information to service partners and providers only to the extent necessary for delivering the relevant services (e.g. scheduling service and maintenance, providing emergency assistance);
11. Verify your identity and prevent fraud and multiple access from the same account, other unauthorized or illegal activity;
12. To comply with applicable laws, rules, and regulations;
13. And in any other way consistent with this Privacy Policy.

9. How do we use this information?

We use the information that we have (subject to choices that you make) as described below Here's how:

1. Provide, personalize and improve our Products: We use the information that we have to deliver our Products, including to personalize features and make suggestions for you (such as groups or events that you may be interested in or topics that you may want to follow) on and off our Products. To create personalized Products that are unique and relevant to you, we use your connections, preferences, interests, and activities based on the data that we collect and learn from you and others (including any data with special protections you choose to provide); how you use and interact with our Products; and the people, places or things that you're connected to and interested in on and off our Products.
2. Location-related information: We use location-related information – such as your current location, where you live, the places you like to go, and the businesses and people you're near-to provide, to personalize and improve our Products, including ads, for you and others. Location-related information can be based on things such as precise device location (if you've allowed us to collect it), IP addresses, and information from your and others' use of Meta Products (such as check-ins or events that you attend).
3. Product research and development: We use the information we have to develop, test, and improve our Products, including by conducting surveys and research, and testing and troubleshooting new products and features.
4. Ads and other sponsored content: We use the information we have about you – including information about your interests, actions, and connections – to select and personalize ads, offers, and other sponsored content that we show you. Learn more about how we select and personalize ads and your choices over the data we use to select ads and other sponsored content for you in the Filmistaani Settings.
5. Promoting safety, integrity, and security: We use the information that we have to verify accounts and activity, combat harmful conduct, detect and prevent spam and other bad experiences, maintain the integrity of our Products, and promote safety and security To learn more, visit the Filmisstani Security Help Centre.
6. Communicate with you: We use the information that we have to send you marketing communications, communicate with you about our products, and let you know about our Policies and Terms. We also use your information to respond to you when you contact us.
7. Researching and innovating for social good: We use the information that we have (including from research partners we collaborate with) to conduct and support research and innovation on topics of general social welfare, technological advancement, public interest, health, and well-being. For example, we analyze the information we have about migration patterns during crises to aid relief efforts. Learn more about our research programs.

10. Data Security

We always strive to keep your Personal Information safe, from time to time our safety measures are upgraded so that we stay ahead of time from any technical issues and ensure full-proof User safety, including:

1. The security of your Personal Information is important to us. While we strive to use commercially acceptable means to protect your Personal Information, still we cannot guarantee data and security protection.
2. Operating environment: All the accessible personal information is stored in a highly secured atmosphere and can only be accessed by employees, representatives, and service providers on a prior data protection team approval basis. The data so access cannot be copied or stored in any manner by the staff/service providers from the servers without any official necessity approval. The data so stored cannot be used beyond the policy parameters. We comply with industry standards and the law to protect your Personal Information.
3. The User owns their data and has consented to share it with the company to avail of its services. Users can anytime opt to not share their Personal details and request the company to delete their account.
4. The payment information: We reveal only the last four digits of your credit card numbers when confirming an order. Your online transaction on Filmistaani is secure with the highest levels of transaction security currently available on the Internet. All payments on Filmistaani are processed through secure and trusted payment gateways which are managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
5. Your publicly accessible Personal Information is strictly regulated by the company. Any review or comment posted by you on the Platform will only bear your name, along with the content of your posting. No portion of your personal information other than your name would be made publicly accessible.

11. Links to other Sites

Our Platform may contain links to other websites. Please note that when you click on one of these links, you are entering another website over which we have no control and for which we will bear no responsibility. Often these websites require you to enter your Personal Information. We encourage you to read the privacy policies of all such websites as their policies may differ from our Privacy Policy. You agree that we shall not be liable for any breach of your privacy of Personal Information or loss incurred by your use of such websites or services.

12. Compliance with Data Protection Regulations

The information we obtain from you may be processed and stored in India or on our other servers located across the globe, which may provide for different data protection rules than the country in which you reside but general data protection policies are similar everywhere which is that you own your data. We comply with generally accepted industry standards and regulations regarding the collection, use, and retention of data. By using the Platform and/or Services, you consent to the collection, transfer, use, storage, and disclosure of your information as described in this Privacy Policy, including the storage and processing of your information beyond the perimeters of your country of residence.

Filmistaani Private Limited aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us on the details given below.

13. Rights of the Data Subject

You have the following data protection rights.

1. The right to access, update or delete the information we have on you: Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
2. The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
3. The right to object: You have the right to object to our processing of your Personal Data.
4. The right of restriction: You have the right to request that we restrict the processing of your personal information.
5. The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
6. The right to withdraw consent: You also have the right to withdraw your consent at any time where Filmistaani Private Limited relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

It is important for you to protect against unauthorized access to your password and your device. Be sure to sign off when you finish using a shared device. The company is not liable for any data theft or changes in the account due to the fault and carelessness of the User. Users will be liable for any technical issues and glitches occurring on the company’s website because of the unethical use of the account.

You have the right to report any breach or misuse of your data with Filmistaani and if you’re not satisfied with the resolution provided you may further proceed with reporting the issue to the designated Data Protection Authority under the legal provisions of your nation about our collection and use of your Personal Data.

14. Sharing of Personal Information

We may share your personal information with third-party service providers (called 'processors') to perform certain processing activities on our behalf, such as parties involved in hosting and enabling our Services. Please note that we will not share your Personal Information with third parties allowing them to use this information for their own purposes unless you have given explicit consent thereto. Categories of third party processors are:

1. Usage Analytics: We may use third-party Service Providers to monitor and analyze the use of our Service.
2. Online and Behavioral Marketing: We use remarketing services to advertise on third-party websites to you after you visit our Service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.

• Payment Processing and Discounting: We may provide paid services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).

1. Collaboration and Location Service Providers: We collaborate with location service providers to send out emails, SMS’s and OTP’s to our customers, enable online live video classes for students and teachers, and also enable telephony across our students, teachers, and support team.

15. Rights to Your Personal Information
16. You have the right to provide Personal Information to us and may change that decision at any time.
17. You have the right to check, update and adjust your Personal Information by logging into your account and editing personal information or asking us to do this.
18. You may also delete your information at any time on the Platform. However, we may retain certain information as required by law or for reasonable business purposes
19. To sum up, you have the right to access, update, delete, rectify, object or restrict the Personal Information we have on you.

16. How can I manage to delete my account

We provide you with the ability to access, rectify, port, and delete your data. Learn more in your Filmistaani settings

We store data until it is no longer necessary to provide our services, your account is deleted – whichever comes first. This is a case-by-case determination that depends on things such as the nature of the data, why it is collected and processed, and relevant legal or operational retention needs

When you delete your account, we delete things that you have posted, such as your photos and status updates, and you won't be able to recover that information later. Information that others have shared about you isn't part of your account and won't be deleted. If you don't want to delete your account but want to temporarily stop using the Products, you can deactivate your account instead. To delete your account at any time, please visit the Filmistaanif settings.

17. Changes to this Privacy Policy

This Privacy Policy will remain in effect except concerning any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

18. Contact Details

Please contact us by email or postal mail at the following address of the Grievance Officer:

Company Name: Filmistaani Media Private Limited

Contact Person Name: Shadab Ahmad - Founder and CEO

E-mail ID: info@filmistaani.com, shadab@filmistaani.com

Address: 805, Sunshree Crown, NIBM, Pune 411048

Mobile No.: 9145500740